Your Privacy Matters!
At Digitech Services, we take your privacy very seriously. This privacy notice explains why we collect and process or use your personal information, how we protect it, how long we keep it for and your rights to your personal information with us. To ensure we do the right things to keep your information safe and protected and follow the law, we have a Data Protection officer, Bernard Aghedo, email: dpo@digitech-services.co.uk. If you have any queries, concerns or complaints about your personal information with us, please feel free to contact him.
What is your Personal Information?
Your personal information is anything that can be used to identify you, e.g. your names and contact details.
Sensitive or Special Personal Information
Some of your personal information is sensitive or special. This will be information about your race, ethnic origin, religion, politics, trade union membership, genetics, biometrics, health, sex life or sexual orientation.
Why we need your Personal Information
We would need your personal information to do business with you. So, when you complete our Contact Us form, email or call us, we would need your personal details to be able to answer your enquiry, queries and to deliver the services you have asked us for.
Does the law allow us to use your Personal Information?
Yes, it does. Under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA 2018), we have a number of grounds to collect and use your information. This will be, for example, you have given us consent to do so and if you have entered into a contract with us and also if you would like to come and work for us as an employee or with us as an associate, contractor or consultant. There are also other instances where we may share your information with other organisations, this will be when it is necessary for us to perform our statutory duties, to protect someone in an emergency, if it is required by law, you have made your personal information available in the public domain, if it is necessary for legal cases and if it is for the benefit of the wider public. Just as you can give us consent to collect and process your personal information, you can also withdraw it! To do so, simply contact our Data Protection Officer.
How much of your Personal Information do we use?
We only use what we need to do business with you and to answer your questions or queries. We will not collect your personal information and sell it on to others.
Your Rights to your Personal Information with us
The law allows you a number of rights to the information we are holding about you. Your rights include…
1) Right to access your personal data.
2) Right to ask us to move your personal data to another organisation.
3) Right to rectify your personal data if incorrect.
4) Right to erase your personal data (also called Right to be forgotten).
5) Right to ask us to restrict processing your personal data.
6) Right to object to processing your personal data.
7) Right to be informed.
8) Right not to be subject to a decision based solely on automated processing, including profiling.
How we protect your Personal Information
We keep your personal information safe and secure by using technical measures like encryption, pseudonymisation, anonymisation and controlling access to your information whether in paper records or in digital format. Our staff are trained on best practices when it comes to handling your data and only those that are authorised to access your data can do so.
Where do we store your Personal Information?
Your personal information is stored in safe and secure information systems in the United Kingdom.
How long do we keep your Personal Information for?
We keep your information for no more than 3 years after we have delivered the service you asked for.
Need some independent advise about your Personal Information?
If you need some independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner’s Office (ICO) at…
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number
Fax: 01625 524 510